Emperador

Fantastic location with everything at the hotels doorstep, the room is small but it’s all you need. Staff were very helpful.

I chose this hotel mainly for city walking, and the location was excellent.

The breakfast could have a better fare and atleast a change every alternate day. Hot breakfast served should be communicated to guests as there was no communication of that at all. We happened to stumble upon it.

The staff are very helpful and friendly ,the place is spotless, the breakfast is plentiful and varied.The room we had 602 was spacious and had a great bed and bathroom. A/c was efficient which was great see that the temperature was hitting 44°c. The pool area and staff are wonderful couldn't do enough to make you comfortable. The pool itself was very clean and lovely for an afternoon dip. Prices for a city centre hotel is on par with other quality hotels we have stayed in.

The hotel location is walking distance to major sites - Royal Palace, Plaza Mayor, Temple Debod, Plaza Espana, and Teatro Royal. There are numerous restaurants on the surrounding streets and shopping was plentiful on the Gran Via. The hotel faces Gran Via, which is super busy with people and cars. We were on the 5th floor and could not hear the traffic. The rooftop bar has an amazing view of the surrounding area. Great place to watch the sunset. The room was large, modern, and comfortable. When you enter your room, there is a hall leading to the bedroom. The bathroom is located in this hall - we appreciated this in the mornings when we had to use the hairdryer and didn't disturb whoever was in the bathroom. There is a Nespresso type maker in the room, which was great for our morning coffee. The hotel was literally steps away from the day tour company that we booked a day trip through to Segovia and Avila - helpful when you have to meet the tour at 830am! The front staff was friendly and accommodating. They stored our luggage before check in.