Emperador
Ce que disent les invités
The location was perfect, easily accessible by metro and took only 25 minutes from the airport. Right in the middle of Madrid so easy walkable access to the main sites. Room was clean, modern and comfortable. Good air-con and Wi-Fi throughout, including at the rooftop terrace and pool, which was such a bonus to cool off in after a day in the heat. The pool was never too busy and it was always possible to find a sun lounger. The staff were great and were always happy to help. Being able to store luggage on our day of departure was very helpful. Thoroughly recommended and would gladly stay again.
Paul
août 2024
Fantastic location with everything at the hotels doorstep, the room is small but it’s all you need. Staff were very helpful.
Simone
mai 2025
The location is great, kind staff, very clean rooms
Elie
janvier 2024
The hotel is beautiful. The staff were very friendly and helpful. The rooftop pool was amazing. The beds were extremely comfortable, and although the room overlooked the main street, the room was very quiet. Breakfast couldn't have been any better. So much variety. It is in a fabulous location, walking distance to attractions and right on the main shopping strip. If you want to stay in the heart of Madrid, this is a beautiful hotel.
Wendy2801
août 2023
The breakfast could have a better fare and atleast a change every alternate day. Hot breakfast served should be communicated to guests as there was no communication of that at all. We happened to stumble upon it.
Anuri
janvier 2025
Everything was good. We didn't make use of too much facilities in the hotel as we went to Segovia for the day. It is nearby the metro and a lot of shops etc.
Esther
janvier 2024
This hotel is in the heart of the city along a beautiful street. The morning breakfast was extensive in a large room. The biggest highlight is the pool, which provides sweeping views of the city, the royal palace and is just a wonderful place to swim and relax on a hot day. It is right across the street from a subway stop, so it's easy to get to other neighborhoods to explore. Overall, very good.
Claire
septembre 2024
The hotel location is walking distance to major sites - Royal Palace, Plaza Mayor, Temple Debod, Plaza Espana, and Teatro Royal. There are numerous restaurants on the surrounding streets and shopping was plentiful on the Gran Via. The hotel faces Gran Via, which is super busy with people and cars. We were on the 5th floor and could not hear the traffic. The rooftop bar has an amazing view of the surrounding area. Great place to watch the sunset. The room was large, modern, and comfortable. When you enter your room, there is a hall leading to the bedroom. The bathroom is located in this hall - we appreciated this in the mornings when we had to use the hairdryer and didn't disturb whoever was in the bathroom. There is a Nespresso type maker in the room, which was great for our morning coffee. The hotel was literally steps away from the day tour company that we booked a day trip through to Segovia and Avila - helpful when you have to meet the tour at 830am! The front staff was friendly and accommodating. They stored our luggage before check in.
Carrie
mai 2025
The location of the hotel is great. Very close to Puerta del Sol and to Plaza Mayor. The room was great, very spacious and neat. The bed was good. The bathroom was big, clean & had all sorts of personal care products except for dental and shaving kit, which is acceptable for a 4-star hotel. The breakfast buffet was really good with a decent variety of options, the food was constantly refilled and the staff at the restaurant were very friendly.
Yazeeed
avril 2025
The location
Tony
décembre 2024
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